The project was co-financed by the European Union from the European Regional Development Fund. www.strukturnifondovi.hr – Learn more about project at the linkEU PROJECT

TECH GARDEN

General terms

General terms and conditions

BASIC INFORMATION ABOUT SELLER:

Company: Tech garden j.d.o.o. za trgovinu i usluge
Address: Braće Nakić 27, 22000 Šibenik
Office: Bosiljevska 51, 10000 Zagreb

Legal traqde court registation in Zadar reg. ul. MBS 110060560

Bank Account number:

IBAN: HR8424020061100781191 – Erste&Steiermarkische bank d.d.

IBAN: HR1923600001102699617 – Zagrebačka banka d.d.

OIB: 33926427830

MBS: 4537157

Owner: Violeta Blatančić

Legal representative: Violeta Blatančić

Telephone     +385 (0)99 3333 585

Email address:    info@techgarden.hr

The consumer, acting as a buyer, concludes a sales contract with Tech garden j.d.o.o. for the trade and services, Braće Nakić 27, 22000 Šibenik, (hereinafter referred to as Tech garden jdoo

) as a seller.

he user is the person who uses the website as well as every customer and site visitor www.shop.techgarden.hr

The customer of a product is any natural person or legal person who purchases products through the Internet store in the manner specified in these General Business Terms.

Legal persons as customers are subject to the application of the Mandatory Relationship Act and the Electronic Commerce Act and are not subject to the Consumer Protection Act.

The seller may, in his or her choice, enable a legal person to provide in every specific case the rights of a consumer who is a consumer.

Making a purchase agreement through a website www.shop.techgarden.hr is regulated in accordance with the legal provisions, taking into account, in particular, the principles and provisions of the EU Directive.

represents the conclusion of a distance contract.

These General Terms are also a pre-contractual notice and refer to the conclusion of a sales contract if the customer is a consumer, ie any natural person who concludes a legal transaction or acts on the market outside his trade, business, craft or professional activities, and if the contract is concluded between the trader and the consumer within the framework of an organized sales or service system without the simultaneous physical presence of the trader and the consumer in a single place, whereby by the time of concluding the contract and concluding the contract only one or more remote communication tools

The means of distance communication are all the means that can be used for distance contracts, such as the Internet and electronic mail, without a simultaneous physical presence of a trader and a consumer.

The contract is concluded when the seller accepts the buyer’s offer, and everything listed on the site

www.shop.techgarden.hr is an invitation to bid. The subject of the sale is the unique handmade work that after the customer’s payment goes to production. The seller may terminate the sales contract if the buyer does not pay the purchase price and is not required to deliver the product until the purchase price has been received. If the buyer for some reason does not take over the shipment and returns the same to the seller, the seller will not repeat the other deliveries. The second delivery is possible at the customer’s request and the reimbursement of the delivery price to the buyer’s account.

Tech garden j.d.o.o. provides a 30 day warranty on all products.

An integral part of these General Terms and Conditions is the General Terms and Conditions for the Protection of Personal Data. Website content www.shop.techgarden.hr/en available in the Croatian language. The language for the conclusion of the contract is

OBLIGATIONS OF THE PRODUCT AND PROCEDURE FOR CONCLUSION OF THE CONTRACT

Upit se obavlja na web stranicama Tech garden j.d.o.o., www.shop.techgarden.hr by filling out the foreseen form. When filling in the query, the buyer is obliged to enter all the information that is required of him.

Sending an inquiry is possible 24 hours a day, 7 days a week. Tech garden j.d.o.o. does not answer for the cost of using computer equipment and telecommunication services needed to access the service. The buyer will be notified by email of the acknowledgment of receipt (receipt of the electronic message containing the buyer’s offer) and the sending of the package.

In case that Tech garden j.d.o.o. for any reason not able to deliver any of the products ordered, with the buyer, by phone or by e-mail, in contact with the company employee of Tech garden j.d.o.o. for the purpose of arranging the replacement product delivery or eventual cancellation of the ordered product.

The purchase of products and / or services on behalf of and for the account of a minor or a person deprived of his or her business capacity (in whole or in part) can only be requested by their legal representatives. Purchases are made by ordering available products that the buyer chooses based on the photo and the basic description. Photos are illustrative in nature and do not always have to match the available products in all detail. The descriptions and images of our products are only approximate. We reserve the right at any time, in within the framework of technical progress or design changes to make changes to the subject of the contract. The usual

Color deviations, weight, etc. are possible. Most products depend on nature and climatic conditions: growing and planting time, and the same product can be distinguished eg in the fall or spring.

Shopping is done in a few simple steps in the comfort of a home buyer, from anywhere in the world. ( just be aware that the delivery to some countrties is not possible)

The buyer meets the main features of the product on the website www.shop.techgarden.hr.

Tech garden jdoo reserves the right to change information including product prices and offerings at pages without prior notice. Next to the picture of the product is a description of the main features of the product and its price with VAT. Prices, terms of payment and action bids are valid only at the time of order and / or payment.

The seller will send the buyer to his email address certificate of purchase sale contract together with confirmation that the package was sent.

If the buyer does not receive the ordered products he has paid within 15 – 40 working days (Saturday – Sunday) Tech Garden doo about the same at info@techgarden.hr

If the buyer has not received a confirmation of the purchase via email within 72 hours or can not access the service in the manner specified in the e-mail, he or she must contact the seller at info@techgarden.hr or by phone +385 (0) ) 99 3333/585 or + 385 (0) 97 6439/960 every working day between 8 and 16 hours.

In case that Tech Garden j.d.o.o. for any reason, is unable to deliver any of the products ordered, with the buyer, by phone or e-mail, in contact with the employee Tech garden j.d.o.o. for the purpose of arranging the replacement product delivery or eventual cancellation of the ordered product. In the event of a problem or ambiguity during the order, the buyer can contact Tech garden j.d.o.o. to e-mail info@techgarden.hr or to phone number +385 (0) 99 3333/585 or 385 (0) 97 6439/960 on working days from 8 am to 4 pm.

PRODUCT PRICE AND PAYMENT METHOD

he buyer agrees to pay the products ordered by one of the following methods of payment: Credit or debit card – payment directly via the internet, using a card payment service:

One time payement:

American Express®  
MasterCard®  
Maestro®  
Diners
Visa  

Bank Installments:

American express PBZ  (up to 6 installments)
Diners ERSTE  (up to 6 installments)
Maestro PBZ (up to 6 installments)
Visa PBZ, ZABA (up to 6 installments)
Mastercard ZABA (up to 6 installments)

               

 

The buyer agrees to pay for the products ordered by one of the following payment methods: Upon payment to the account – the payment order details are sent to the e-mail address specified in the order form, including the account number to which the buyer should pay the order amount. The buyer can make payments by using internet banking or by paying at the branch office, post office, FINI etc. After receiving the payment of the buyer, the ordered items are sent to the address indicated in the order in the agreed delivery time. Online payment security:

HT ( T-com ) Pay Way applies state-of-the-art data protection standards – Secure Socket Layer (SSL) protocol with 128-bit encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centers is carried out in a private network, which is protected from the unauthorized access to a double layer of firewalls.

Tech Garden j.d.o.o is committed to providing personal data protection, by collecting only the essential, basic customer / customer information required to meet our obligations; informing buyers of how they use the data they collect, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All customer information is strictly kept and only accessible to employees whose data is necessary for doing business. All employees of Tech garden.j.d.o.o. and business partners are responsible for compliance with the privacy principles.

DELIVERY INFORMATION The purchase contract is concluded upon acceptance of the buyer’s offer. The product will be delivered to the buyer on the territory of the Republic of Croatia from 15 to 40 working days (Saturday, Sunday and non-working days excluded) from delivering the product to the delivery service and to the buyer at the address within the EU, Republic of Serbia, Bosnia and Herzegovina and Montenegro within 15 to 40 working days (Saturdays, Sundays and non-working days excluded).

The account R1 is required by the buyer when making the order, the subsequent claims for the R1 account will not be considered. If the payment is made by bank transfer (wire or internet banking), the buyer is obligated to use the payment information received by the seller by e-mail. The contracted purchase price includes all taxes and duties and is expressed in Croatian kunas. The price is indicated in Croatian kunas. Please note that the payment instrument in the Republic of Croatia is the kuna, and the buyer pays the currency conversion cost.

DESCRIPTION OF PRODUCT DELIVERY AND EXPENDITURE Tech garden j.d.o.o. before each product delivery check the correctness of the ordered product. Delivery Costs

The cost of delivery is fully paid by the customer, unless otherwise stated on the website www.shop.techgarden.hr. Tech garden j.d.o.o. delivery is done within the Republic of Croatia, the EU, the Republic of Serbia and Bosnia and Herzegovina and Montenegro. Customers are required to take over and view the consignment in front of the delivery agent, all to avoid subsequent complaints about the possibility of damage to the shipment when delivered.

If Tech Garden j.d.o.o. is unable to deliver the ordered product, it will inform the customer about it. The buyer may terminate the order or wait until the product is re-available. If Tech Garden j.d.o.o. unable to deliver the product within the agreed period informs the buyer who is obliged to leave a reasonable reasonable time for the fulfillment of the purchase contract. In the event that delivery is disabled due to force majeure or events that make delivery difficult or even impossible (eg natural disasters, business disturbances, strikes, work exclusion, lack of raw materials, traffic issues), regardless of whether they occur with us or with other suppliers and that we can not deliver on time or using the usual precautionary measures, the delivery or extension delivery times as long as the disruption lasted. If the disturbance lasts longer than 3 months then each the party has the right to cancel the contract in writing. In case of cancellation of the contract it is necessary to compensate Tech Garden j.d.o.o. all the costs of work already done with the material. Upon request of one of the parties the other party should expire on expiration of three months of delay if he or she wishes to comply with the contract. Tech Garden j.d.o.o. it undertakes to inform the contracting authority of any delay in the delivery deadline. Equally valid for late termination.

The customer is liable for the risk of damage to the goods at the latest when they are taken over. However when purchasing transportation, the risk of accidental deterioration and accidental damage to the goods as well as the risk of delay lies in freight forwarder or another person in charge of carrying out the carriage, but with delivery of the goods. The client is obliged to open and review the delivered order in front of the deliverer and determine damage to the witness, immediately advertise the delivery service. Subsequent Complaints Tech Garden j.d.o.o. will not accept. If the buyer does not take over the product or refuses to take the product for no valid reason, Tech garden j.d.o.o. reserves the right to claim compensation for the costs of manipulation, transportation and other possible costs.

GENERAL INFORMATION

Users or customers are required before starting the web site www.shop.techgarden.hr (hereinafter: web site) of the owner of Tech garden j.d.o.o. get acquainted with the General Terms and Conditions of the Web Site. If you have additional questions or ambiguities regarding the General Terms of Business, you can contact me at the email address info@techgarden.hr By accessing the Website or using any part of its content, the User accepts the General Terms and Conditions of the Website www.shop.techgarden.hr as well as all other terms and conditions of use of the web site concerned and the services provided through it. Users agree that they will not use the Website in such a way as to harm the authors or third parties and accept all risks of using the Website and the Services. If the user does not agree with the above, he / she is obliged to stop using the website and the services provided through it.

The content of the website is protected by copyright. Changing, borrowing, selling or distributing content is only possible with the prior written permission of Tech garden j.d.o.o. Tech garden j.d.o.o. makes it possible to use the site in the best possible way. This includes: server server monitoring, capacity expansion by number of users, customer support, and eliminating any errors and problems in system operation. Tech garden j.d.o.o. does not assume responsibility for any problems in the work of the site and the service. Tech garden j.d.o.o. can not guarantee that the use of the website will not be interrupted or error-free. The user agrees that access to the website may sometimes be interrupted or temporarily unavailable. Users use the website at their own risk.

Tech garden j.d.o.o. in no way is responsible for the damage that the user may suffer using the website www.shop.techgarden.hr. Authors and other natural or legal persons involved in the creation, production and distribution of www.shop.techgarden.hr are not responsible for any damages resulting from use or inability to use them. Tech garden j.d.o.o. reserves the right to disable access to web site www.shop.techgarden.hr to users in the event of an assessment that the same is used in an inappropriate manner. Tech garden j.d.o.o. reserves the right to refuse access to the web site www.shop.techgarden.hr to anyone, based on their own estimates. The User undertakes to use the Website www.shop.techgarden.hr in a manner that does not endanger resources and services in its entirety. Inappropriate use of web site www. shop.techgarden.hr is prohibited and results in the termination of access to the same. The user is obliged to keep secret account information and is fully responsible for any damage caused by unauthorized use of his or her account.

Tech garden j.d.o.o. reserves the right at any time to modify or amend the General Terms and Conditions. Changes take effect on the day of publication at www.shop.techgarden.hr. The continued access to the Website or the use of any part of its content will be deemed to be in accordance with the amended or amended General Terms and Conditions. Tech garden j.d.o.o. advises to periodically check the General Terms of Business to learn about any changes. Tech garden j.d.o.o. reserves the right, at any time and without prior notice, to modify, supplement or terminate any part of its business, including a web shop or any part thereof, services, sub-sites or services provided through them. Subject law includes, but is not limited to, changing the availability time of the content, the availability of new data, the transfer method, as well as the right to access or use the web site. It is the duty of the user to use the website in accordance with the positive regulations and the general, moral and ethical principles. Tech garden j.d.o.o. is entitled at all times to control the content of the website to ensure compliance with the General Business Terms and Positive Regulations. Changes to the General Terms and Conditions apply immediately upon publication on the web site www.shop.techgarden.hr

TERMS AND CONDITIONS OF RETURN AND DEFICIENCY CLAIMS

Tech garden j.d.o.o. (hereinafter: the seller) is responsible for the material defects of the product up to the moment of the customer’s risk transfer (instant handing over the goods to the buyer or to a third party designated by the buyer and not a carrier), regardless of whether the material disadvantage was known to him. Also, it also corresponds to those material defects that arise after the customer’s risk passes if they are the consequence of the cause that existed before. It is assumed that the deficiency that occurred within a month (1 month) from the customer risk transfer existed at the time of the risk transfer, unless the seller proves the opposite or the contrary stems from the nature of the thing or the nature of the deficiency.

There is a disadvantage:

1. if the thing does not have the necessary properties for its regular use or for traffic,

2. if the thing does not have the special properties required for the buyer to acquire and which was known the seller or he had to be known,
3. if the product does not have the properties and the features expressly or tacitly contracted or prescribed,
4. when the seller has delivered a thing that is not the same as the sample or the model, unless the sample or model is shown for informational purposes only,
5. if the thing does not have the properties that otherwise exist in other things of the same kind and which the customer could reasonably expect to be by nature, especially taking into account the public statements of the seller, the manufacturer, and their representatives about the properties of things (advertising, tagging, etc.).

The consumer is obliged to notify the seller of any visible defects within one month of the day when he or she has discovered the disadvantage and no later than within one month of the consumer’s changeover. When, after the receipt of the goods by the buyer, the fact is that there is some disadvantage that could not be detected by a normal inspection when the goods were taken over, the buyer is obliged to notify the seller within a month of the loss of the right, or in the time period covered by the warranty. The Seller fails to respond to any defects that may arise after a month has elapsed since the item was handed over. The right buyer who promptly notifies the seller of the lack of gas shall, after expiry of a period of one month from the date of dispatch of notice to the seller, unless the seller’s fraud has prevented the buyer from realizing them. If a material defect is found, the seller may have one of the following obligations, all in accordance with the rules of the Mandatory Obligations Act: 1. removing the errors and faults, 2. handing over another product without any shortage, 3. price reduction, 4. Breach of contract.

Rights based on material misstatement on matters are regulated by the Mandatory Relationship Act. When a buyer is a legal person, the rules on the material defect prescribed in the Mandatory Obligations Act, especially in the part where the material disadvantage of a legal person is regulated differently from those specified in the General Business Conditions, is then governed by the Mandatory Relationship Act. Right to one-sided termination of contract The consumer may terminate the contract unilaterally within 14 days without giving reasons. The 14-day period shall begin to run from the date on which the consumer or a third party designated by the consumer, other than the carrier, the product is in possession of it. If a consumer orders one or more items of products to be delivered separately, ie if the goods are delivered in more than one item or more, the 14-day period begins to run from the date on which the consumer or third party is designated by the consumer, which is not a carrier, has given up the last piece or last consignment of the product. In case of termination of contract and return of the product, the consumer is not entitled to reimbursement of the cost of delivery because these costs are the natural costs of the third party. If a regular supply of goods is contracted for a certain period, the 14-day period begins to run on the day when the consumer or third party designated by the consumer and not a carrier carries out the first piece or first consignment of the product. If the consumer is not informed of the right to terminate the contract, the consumer’s right to unilateral termination of the contract shall expire 12 months after the expiration of 14 days. If the seller has provided the consumer with a notice of termination right within 12 months, the right to unilateral termination of the contract shall expire after the expiration of 14 days after the consumer has received such notice.

In order for a consumer to exercise the right to unilaterally terminate the contract, he must notify the seller of his decision to terminate the contract unilaterally before the expiration of the 14-day deadline and by an unquestioned statement sent to Tech garden j.d.o.o. Bosiljevska 51, Zagreb or by e-mail at info@techgarden.hr, specifying your name, surname, address, phone number, fax or e-mail address, and the consumer may also use the enclosed example form for one-sided Breach of contract. A copy of the one-sided termination agreement form can be electronically filled by the customer by clicking on the online form for one-sided termination or download.

Confirmation of the receipt of a declaration of unilateral termination of the contract shall be submitted by the seller to the consumer without delay, by electronic mail. In the event of termination of the contract, each party shall return to the other party what it has received under the contract. Unless the seller has offered the goods that the consumer returns to take over, the seller must make a refund only after the goods have been returned, ie after the consumer has provided evidence that the goods have been returned to the seller if the seller was notified of it before the receipt goods. The Seller is not obligated to make a refund of additional costs relating to the cost of delivery of the returned goods. The cost of the goods is borne by the consumer. Seller must make a refund payable using the same payment method used by the consumer when paying, unless the consumer expressly agrees to another payment method and assuming that the consumer is not required to pay any additional costs for such refund. Unless the seller has offered the goods that the consumer returns to take over, the consumer must make a refund of the goods without delay and no later than 14 days after the seller has informed the vendor of his decision to terminate the contract. It is considered that the consumer has fulfilled his obligation to return the goods on time if they send the goods before the expiry of the deadline or to the seller or the person authorized by the seller to receive the goods.

All direct costs of product return are borne by the consumer. The consumer is responsible for any impairment of the goods resulting from the handling of the goods other than that which was necessary to determine the nature, characteristics and functionality of the product. In the event that the consumer returns the seller to the damaged goods, or in a different condition than the one received, the damage will be charged and deducted from the amount of the refund. In order for the consumer to determine the nature, characteristics and functionality of the goods, he or she can handle the goods and view the goods only in the way that is customary when purchasing goods on the seller’s premises. The item that the buyer intends to return within 14 days shall not undertake any action to diminish the value of the goods. In the period in which the consumer realizes the right to return the goods must be kept with due care and must behave as a particularly careful and conscientious person. In the case of impairment of the product resulting from the handling of the product, the seller shall be charged from the amount of the purchase price received in the ratio of the impairment of the goods to their own estimation, taking into account the objective criteria of each particular case.

In order to facilitate the drafting of the written termination of the contract, the information form for the unilateral termination of the contract can be found below and submitted to the Tech garden jdoo, Bosiljevska 51, 10 000 Zagreb or via email at info @ techgarden. hr. Termination of the contract may be filled by the consumer and by clicking on the link above. The right to terminate a sales contract is not permitted in the following cases when: the object of the contract is a commodity that is made according to the consumer specification or is clearly adapted to the consumer, the subject of the contract is sealed goods which, due to health or hygienic reasons, are not eligible for repatriation if it was cleared after delivery, the subject of a contract of commodity which, because of its nature, is inseparably blended with other things after delivery,

the consumer specifically required a merchant visit to perform emergency repairs or maintenance operations, so that if during such a visit, in addition to the services that the consumer has explicitly requested, the trader provides some other services or supplies other goods than is necessary to perform emergency repairs or maintenance activities, the consumer is entitled to one-sided termination of the contract with these additional services or goods. When a buyer is a legal person, the section of these General Terms and Conditions of Business, entitled “Right to Unilateral Termination of Contract” shall not apply to it. Legal Obligations Act and Electronic Commerce Act apply to legal persons. Click here for an online termination contract form

Notification of the manner of written consumer complaint All objections under Article 10 of the Consumer Protection Act can be sent by mail to Tech garden jdoo, Bosiljevska 51, 10 000 Zagreb, e-mail to info@techgarden.hr or personally in the sales premises at Tech garden jdoo Bosiljevska 51, 10 000 Zagreb. To help the consumer Tech garden d.o.o. responded to a written complaint that was not sent by electronic mail, consumers are asked to provide accurate information about their name and surname and the address to which they will be sent an answer. Response to consumer complaint Tech garden j.d.o.o. must be legally issued in writing at the latest within 15 days of receipt of the complaint.

In the event of a dispute Tech garden j.d.o.o. and the consumer will resolve the dispute peacefully, and if not possible, the Municipal Civil Court in Zagreb will be competent with the application of Croatian law. Settlement of disputes is possible before the Court of Honor of HGK or other mediation centers. Consumer disputes can be resolved through the ODR platform of the European Commission.

ODR platform Eu.

If the customer accepts the General Terms and Conditions, he accepts all other terms and conditions listed on the website www.shop.techgarden.hr all the other terms of this website. If the consumer does not agree with any part of the pre-contract notice or the General Terms and Conditions, he or she may not be using the website www.shop.techgarden.hr and shall not enter into a sales contract. Techgarden j.d.o.o. reserves the right to modify these General Terms and Conditions without prior notice. The general operating conditions are in accordance with the laws of the Republic of Croatia. If the customer is a legal person, the consumer protection rules prescribed by the Consumer Protection Act do not apply to him. The rules on a written consumer complaint do not apply to legal entities to which the Mandatory Relationship Act and the Electronic Commerce Act apply.

GENERAL CONDITIONS FOR PERSONAL DATA PROTECTION

General The general terms and conditions of personal data protection apply to the personal information contained on the web site and used by the web site www.shop.techgarden.hr collected or stored by the head of the Personal Data Collection Tech garden jdoo, Bosiljevska 51, Zagreb, from users of physical persons as respondents. Tech garden j.d.o.o. collects personal information for the purposes of making and fulfilling the sales contract, records of customer orders made, unique customer identification, business analysis, marketing, reward system implementation, product delivery, and sales-related documentation preparation. Tech garden j.d.o.o. as a service provider of www.shop.techgarden.hr, is committed to protecting privacy and personal data. Users are required to read the General Terms and Conditions to make it easier to understand what Tech Garden j.d.o.o. collects how and for what purposes they use them. If the user has any questions regarding personal data protection, they can contact Tech garden j.d.o.o directly. to e-mail info@techgarden.hr.

Users are encouraged to read the General Terms of Protection of Personal Data carefully. By providing personal data via the website www.shop.techgarden.hr and by agreeing to the General Terms and Conditions, through the website www.shop.techgarden.hr, the user confirms that he has read, understands and agrees with the General Terms and Conditions of Personal Data Protection and agrees to collecting, processing and using their personal data in accordance with the General Business Terms. If the user fails to comply with the General Terms and Conditions and the General terms and conditions of the protection of personal data, he must leave and not use the website www.shop.techgarden.hr. All questions that are not specially regulated The general terms and conditions of the protection of personal data are governed by the General Conditions of Business of the Website www.shop.techgarden.hr

Changes to the General Conditions for the Protection of Personal Data

Tech garden j.d.o.o. may modify or amend the General Conditions of Personal Data Protection at any time by publishing the revised text on the website www.shop.techgarden.hr. Amendments to the General Conditions for the Protection of Personal Data will come into effect immediately upon publication at www.shop.techgarden.hr. The User as respondent is responsible and obliged to review and review the valid General Terms and Conditions of Personal Data Protection available at www.shop.techgarden.hr before each personal data is provided. Personal data processed and the use of personal data On the website www.shop.techgarden.hr Tech garden j.d.o.o. collects the following personal information of the respondent:

name and surname,

telephone number,

address,

email address,

City

Insight into the user’s personal information may have, in the exercise of his / her scope of work in relation to the purchase agreements that customers make with Tech garden j.d.o.o. the following persons: legal entities involved in the execution of a sales contract such as delivery services, bookkeeping services, IT support, marketing support, companies associated with Tech garden jdoo, public bodies requiring the submission of personal data in accordance with the regulations imposed by Tech garden jdoo, which Tech garden jdoo keeps a collection of personal information. Buyer agrees that Tech garden j.d.o.o. can process personal data for the purposes of own records and statistics, for the purposes of creating customer databases, product and service information, delivery information needs, promotional materials delivery, customer relationship improvement, and service improvement. Tech garden j.d.o.o. the above information may be provided to third parties for the purpose of performance of the contract, protection of the interests of users and Tech garden j.d.o.o. and the prevention of possible abuses, the need for a better understanding and understanding of the individual needs and demands of the users as well as the development of the best possible quality of all services Tech garden j.d.o.o. which as a result have increased user satisfaction. Tech garden j.d.o.o. will keep personal information as much as is necessary for the purposes contemplated by these General Business Terms.

Tech garden j.d.o.o. (including reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying, or modification of personal data) accessible to only authorized Tech garden j.d.o.o. Tech garden j.d.o.o. is committed to providing users with access to their personal information they have to ensure that their personal information is accurate, complete, and up-to-date. If users request correction or deletion of their personal data, Tech garden j.d.o.o. such information will be modified or removed. Tech garden j.d.o.o. the necessary personal information is transmitted exclusively to the business partners for the delivery of the customer’s order or for the purpose of addressing printed advertising materials. Tech garden j.d.o.o. does not record or store transaction data of users required to pay through the card. Tech garden j.d.o.o. will keep personal information as much as is necessary for the purposes contemplated by these General Business Terms.

The head of the personal data collection is Tech garden j.d.o.o. The Head of the Personal Data Collection for each personal data collection he manages, establishes and maintains a record containing basic information about the collection, and in particular the following: the name of the collection, the name or personal name of the head of the collection and its headquarters or address, purpose of processing, the legal basis for establishing a collection of data, categories of persons to whom the data relate, the types of data contained in the data collection, the way of collecting and storing data, the period of storage and use of data, the personal name or the recipient’s name, his address or seat, the indication of the entry or disclosure of data from the Republic of Croatia with the indication of the state or international organization and the external recipient of the personal data and the purpose for the entry or submission prescribed by international treaty, law or other regulation or in the written consent of the person to whom the data relate, the indication of measures taken to protect personal data.

The Personal Data Protection Officer is: PETRA RAJKOVIĆ BONACCI, OIB: 51393261769; MANAGER INTERNET SALE Personal data in personal data collections is adequately protected against accidental or deliberate misuse, destruction, loss, unauthorized alteration, or access. The Head of Personal Data Collection has undertaken technical, personnel and organizational measures to protect the personal data that are needed to protect personal data against accidental loss or destruction and from unauthorized access, unauthorized changes, unauthorized disclosure and any other misuse, and establishes the obligation of the persons employed in processing data on signing a confidentiality statement. The user of the website www.shop.techgarden.hr has the right to receive information on the collection and processing of his personal data from the head of the personal data collection. The Head of the Personal Data Collection shall submit, at the latest, within 30 days of the submission of the request, to any user of the website www.shop.techgarden.hr upon his / her request or request from his legal representative or proxy:

to provide confirmation that the personal data relating to it are processed or not,

provide information in a comprehensible form to the data relating to the person in charge of processing and the source of such data,

provide access to the records of the personal data collection and insights into the personal data contained in the personal data collection related to it and their rewriting,

provide copies, confirmations, or prints of personal data contained in a collection of personal data relating to it, which must contain and indicate the purpose and legal basis for the collection, processing and use of such data,

to provide data printing on who and for what purposes and by what legal basis he / she has obtained the use of personal data related to him / her,

Provide a logical notice of any automatic processing of the data that relates to it.

The Head of the Personal Data Collection is obliged to supplement, modify or delete personal data at the request of the web site user www.shop.techgarden.hr or its legal representatives or proxy if the data are incomplete, incorrect or untimely. Regardless of the request of the user of the web site www.shop.techgarden.hr in the event that the head of the personal data collection determines that the personal information is incomplete, inaccurate or untimely, the same will supplement or modify them. The personal data collector’s head of the personal data collector must update, modify or delete personal data within 30 days at the latest to inform the person to whom the personal data relates and the recipients of the personal data. When a user engages in specific activities on the www.shop.techgarden.hr website such as completing surveys, comments, participating in competitions or prize games, sending feedback, requesting information about services, posting a job ad, Tech Garden J.d.o.o. may ask the user to provide certain additional personal information. In that case, prior to providing additional personal data, the user is required to review the General Terms and Conditions of Personal Data Protection and agree to their use with respect to the additional data. Depending on the types of activity, some of the required information is mandatory and some as voluntary. If the user does not provide mandatory activity data that requires them, it will not be compulsory to engage in that activity.

Tech garden j.d.o.o. collects and uses personal information to enable users to access services and activities through the website www.shop.techgarden.hr, improve web site design www.shop.techgarden.hr, create user database for service and / or marketing improvement, contacted customers to deliver marketing announcements, improve advertising and promotional activities, and analyze the use of the web site www.shop.techgarden.hr. Also, personal data can be used to solve problems, administer administrative tasks, and establish contact with users. By providing personal data and accepting the General Conditions of Personal Data Protection, the user agrees to Tech garden j.d.o.o. and the persons specified in these General Business Terms, inform about their promotional activities, products and services. Giving personal data By providing personal data based on the General Conditions of Personal Data Protection, the user agrees that his personal data Tech Garden j.d.o.o. provides for the use of persons related to the same for the purposes of marketing, marketing and promotional activities, and the provision of marketing notices. Any other disclosure of personal data to third parties may be carried out solely in accordance with the laws governing the protection of personal data.

Additions and corrections of personal data Tech garden j.d.o.o. believes that every respondent should be able to ensure the accuracy, completeness and updating of their personal information. If the user feels that his personal information is incomplete, inaccurate or not updated, he may contact Tech garden j.d.o.o. by sending an e-mail to info@techgarden.hr and requesting the appropriate addition, modification or deletion of personal data. Tech garden j.d.o.o. recommends that users change the personal information as soon as they are updated. Also, users may request to delete or remove account information. Data protection Tech garden j.d.o.o. Exceptionally keeps up to the protection of personal data and has taken various precautions to protect the personal data of users. The user can access the personal information at www.shop.techgarden.hr with the password and email address. Confidentiality of third party data The general terms of personal data protection apply only to the use and use of data provided by Tech garden j.d.o.o. is collected by the respondents.

Other websites accessible through the website www.shop.techgarden.com have their own statements of confidentiality and data collection, and ways of using and publishing them. If you visit one or more other websites, Tech garden j.d.o.o., through the web site www.shop.techgarden.hr recommends that users view the privacy statement of that site. Tech garden j.d.o.o. is not responsible for the third party’s terms and conditions. Other data In addition to personal data, Tech grden j.d.o.o. may request other information that can not be identified by the user and is not considered personal information (for example, information on how to use the site, computer, Internet server, preferences, hobbies, interests, activities) and that Tech garden j.d.o.o. enable better, more accurate and personalized user data selection, site promotion and additionally directing and customizing its content to users. Based on these data Tech garden j.d.o.o. Learn about the most popular content among which users. According to the European Union law, Tech garden j.d.o.o. informs users that the website www.shop.techgarden.hr uses cookies to ensure the highest quality of service. Users browser cookies allow Tech garden j.d.o.o. to ensure the functionality of all Internet portal functions, to tailor certain content to a specific user, and to constantly analyze the visitor’s analysis of the Internet portal. As cookies are stored, the user can adjust their settings in the browser settings. In order to improve the browsing experience of the web portal Tech garden j.d.o.o. must save a small amount of information (cookies) to the computer user. Over 90% of all websites use this practice, but according to EU regulations since March 25, 2011. Tech garden j.d.o.o. is obliged to request user consent before saving the cookie. By using www.shop.techgarden.hr the user agrees to the use of cookies. By blocking the cookie, the user can still browse the web site, but some of its features may be unavailable.

Cookie The cookie information has been saved to the computer user by the web site that he visited. Cookies usually save user settings, settings for a website, such as a preferred language or address. Later, when the user re-opens the same web site, the internet browser sends back the cookies belonging to that page. This is provided by Tech garden j.d.o.o. to display information tailored to the needs of each individual user. Cookies can store a wide range of information including personal information (such as a username or email address). However, this information can only be saved if the user specified allows – the websites can not gain access to information that the user did not give permission and can not access other files on the user’s computer. Default activity for saving and sending cookies to users is not visible. However, a user can change his Internet browser settings so that he or she can choose whether or not to accept or reject cookie requests by wiping cookies automatically when closing the internet browser and the like